The normal FireStart API is not properly fit to use with reporting tools/services (e.g. PowerBI). We decided to create a new API with the purpose of providing data in a way in which it can be used properly with such tools/services.
Problem with the existing API
The issue with the existing API is, that recurring objects in the JSON response contain only a reference to the first occurence of this object making it very hard or simply impossible for reporting tools and services to properly use the actual data of such an object.
Here is an example of the issue:
[
{
"$id": "1",
"WorkflowResponsibleId": "1f5f2c52-68f4-43b5-a263-556fead1b025",
"WorkflowResponsibleDB": {
"$id": "2",
"Name": "Max Mustermann",
....
},
"ModelResponsibleDB": {
"$ref": "2"
},
....
},
...
]
In the example above, the ModelResponsibleDB object references the object with id=2 which is the WorkflowReponsibleDB object.
In order to resolve this, a lot of extra steps need to be taken to receive actual data instead of the ‘$ref’ value and then it only gets this one field. For large models it is common however that there are a lot of these ‘$ref’ occurences; aswell as multiple ones of the same ‘$ref’.
All of these would need to be handled separately!
Solution with the new Reporting API
The main goal of the new Reporting API is to circumvent this issue and instead show the data for every object, even if it already appeared somewhere in the result.
That would imply however that it would be possible for results to have endless loops, which would make it impossible to show any result at all. To prevent this from happening the loop cycle will be stopped once a duplicate object is shown. That means that some data will inevitably be incomplete but at least one data collection which contains all data will be present as this culling applies only to child objects.
Here is a short example of an endless loop:
{
"Name": "ReportingAPI Model",
...
"SubOperations": [
{
"Name": "Task",
"Successors": [
{
"Name": "Repeat Task?",
"Successors": [
{
"Name": "Repeat",
"Successors": [
{
"Name": "Task",
"Successors": [
{
"Name": "Repeat Task?",
"Successors": [
{
"Name": "Repeat",
"Successors": [
{
...
}
Here is how this is solved with the Reporting API:
{
"Name": "ReportingAPI Model",
"SubOperations": [
{
"Name": "Task",
"Successors": [
{
"Name": "Repeat Task?",
"Successors": [
{
"Name": "Repeat",
"Successors": [
{
"Name": "Task",
"Successors": [],
...
...
}
How does the new Reporting API look like
As of now the Reporting API contains endpoints for the following entities:
The API documentation of this case can be found under https://HOSTNAME/reporting/swagger or if the navigation properties are added to the default Process-Portal URL: PROCESS-PORTAL-URL/reporting/swagger.
All of the available entities have 2 endpoints
-
an option to get all models/entities and
-
an option to get a single model/entity by id.
The GetAll endpoint returns mainly metadata for the selected entity (e.g. Process) whereas the GetById endpoint returns the metadata and also includes all elements that are visible if said entity is open in the Client or ProcessPortal.
How do I use the Reporting API?
In order to use any route of the Reporting API, you need to specify a valid personal access token (PAT) as a bearer token.
The bearer token is provided as a request header parameter named ‘Authorization’ like this:
"Authorization": "Bearer TOKEN-VALUE-HERE"
If you want to know how to create your personal access token follow this link: Accessing the API
Here is an example of what the result for /processes/{id} looks like for the following process:
Reporting API result:
{
"Id": "6a076761-ee61-48ce-b00e-b40f9492ee22",
"TrackingId": "777ffe6d-fcd1-487d-a918-c9e64928b830",
"Name": "ReportingAPI Model",
"Description": null,
"Objective": null,
"Type": 0,
"UserInCharge": {
"Id": "6fe23fd8-3895-40a7-9916-52c23f4531ed",
"Name": "DEV Admin",
"LoginName": "devadmin",
"Email": "dev.admin@firestart.com",
"Phone": "+43 123 4567890",
"ExternalIdentifier": "***************",
"Provider": "Windows",
"ClientLoginDate": "2023-06-07T09:36:47.6448913Z",
"PortalLoginDate": "2023-07-21T05:37:15.3195629Z"
},
"ExtensionFieldValues": [],
"SubOperations": [
{
"Id": "ed5eb495-b2fa-4a1c-a4eb-17b473c34c9b",
"TrackingId": "0a5601ed-4bf4-49b5-8f4f-a53564179350",
"Name": "Start",
"Description": null,
"Objective": null,
"Type": 1,
"UserInCharge": null,
"ExtensionFieldValues": null,
"SubOperations": [],
"Successors": [
{
"Id": "8585efe5-4622-4e9e-b2f6-930c9582a516",
"TrackingId": "91e56d18-fce0-4c6f-9913-8fc8248d3bd5",
"Name": "Check Request",
"Description": null,
"Objective": null,
"Type": 0,
"UserInCharge": {
"Id": "6fe23fd8-3895-40a7-9916-52c23f4531ed",
"Name": "DEV Admin",
"LoginName": "devadmin",
"Email": "dev.admin@firestart.com",
"Phone": "+43 123 4567890",
"ExternalIdentifier": "***************",
"Provider": "Windows",
"ClientLoginDate": "2023-06-07T09:36:47.6448913Z",
"PortalLoginDate": "2023-07-21T05:37:15.3195629Z"
},
"ExtensionFieldValues": [],
"SubOperations": [],
"Successors": [
{
"Id": "cebf388c-d1cc-4cb0-b598-b1b4e6f3d0ed",
"TrackingId": "b88f7ffd-11ad-48be-8f81-9959a7ca3e2b",
"Name": "Request approved?",
"Description": null,
"Objective": null,
"Type": 5,
"UserInCharge": null,
"ExtensionFieldValues": null,
"SubOperations": [],
"Successors": [],
"Predecessors": [],
"EscalationSuccessors": [],
"EscalationPredecessors": [],
"ExceptionSuccessors": [],
"ExceptionPredecessors": []
}
],
"Predecessors": [
{
"Id": "ed5eb495-b2fa-4a1c-a4eb-17b473c34c9b",
"TrackingId": "0a5601ed-4bf4-49b5-8f4f-a53564179350",
"Name": "Start",
"Description": null,
"Objective": null,
"Type": 1,
"UserInCharge": null,
"ExtensionFieldValues": null,
"SubOperations": [],
"Successors": [],
"Predecessors": [],
"EscalationSuccessors": [],
"EscalationPredecessors": [],
"ExceptionSuccessors": [],
"ExceptionPredecessors": []
}
],
"EscalationSuccessors": [],
"EscalationPredecessors": [],
"ExceptionSuccessors": [],
"ExceptionPredecessors": []
}
],
"Predecessors": [],
"EscalationSuccessors": [],
"EscalationPredecessors": [],
"ExceptionSuccessors": [],
"ExceptionPredecessors": []
},
{
"Id": "8585efe5-4622-4e9e-b2f6-930c9582a516",
"TrackingId": "91e56d18-fce0-4c6f-9913-8fc8248d3bd5",
"Name": "Check Request",
"Description": null,
"Objective": null,
"Type": 0,
"UserInCharge": null,
"ExtensionFieldValues": null,
"SubOperations": [],
"Successors": [
{
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"TrackingId": "b88f7ffd-11ad-48be-8f81-9959a7ca3e2b",
"Name": "Request approved?",
"Description": null,
"Objective": null,
"Type": 5,
"UserInCharge": null,
"ExtensionFieldValues": [],
"SubOperations": [
{
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{
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{
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"ExceptionPredecessors": []
}
],
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{
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"ExceptionPredecessors": []
}
],
"EscalationSuccessors": [],
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"ExceptionPredecessors": []
}
],
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}
],
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{
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}
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}
],
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}
],
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},
{
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{
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}
],
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